Customer Care Standard
Shipping & Delivery Policy
We are committed to delivering your professional dental supplies with speed, care, and precision across Pakistan.
Delivery Timelines
- Lahore: Same-day or Next-day express delivery for orders placed before 2:00 PM.
- Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad): 2 to 3 business days.
- Remote & Rural Areas: 4 to 5 business days via TCS / Leopard Courier.
Shipping Rates
- Standard Flat Shipping Rate: PKR 200 nationwide.
- FREE Shipping on all orders exceeding PKR 10,000.
- Express air delivery options available upon request for urgent surgical items.
Medical Packaging & Sterilization Care
Every instrument undergoes quality inspection before packaging. We utilize high-grade tamper-proof medical packaging and double-bubble wrapping to protect fragile ceramics, plasters, and bioceramics against transit damage.