FAQs
Frequently Asked Questions
Are your dental instruments ISO certified?
Yes, 100% of our surgical instruments and medical devices are sourced from ISO and CE certified international manufacturers. Quality is our non-negotiable priority.
How can I pay for my order?
We currently support Cash on Delivery (COD) for most orders up to PKR 50,000. For high-value equipment, we also accept Bank Transfers.
Do you offer bulk discounts for large clinics or hospitals?
Absolutely. We have a dedicated B2B channel for bulk requirements. Please contact us via WhatsApp to receive a custom quote for bulk purchases.
What is your delivery time for Karachi or Islamabad?
For Karachi and Islamabad, delivery typically takes 2-3 business days. Lahore orders are often delivered within 24 hours.
Can I return a product if I'm not satisfied?
We offer a 7-day exchange window for manufacturing defects or incorrect deliveries. Please see our Returns Policy for full details.
Do you provide warranty on dental equipment?
Yes, major equipments like Autoclaves, Compressors, and Apex Locators come with a 6-month to 1-year manufacturer warranty.