Frequently Asked Questions
Clear answers to common questions about our dental instruments, payment methods, bulk orders, and shipping timelines.
Q1.How fast is delivery across Pakistan?
We deliver within 24–48 hours across major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad) and 2–4 business days for all other regions via trusted courier services.
Q2.Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available nationwide for all standard supply and instrument orders.
Q3.Are the dental instruments ISO certified?
Absolutely. All our dental instruments and materials comply with ISO 13485 and CE standards for clinical safety and durability.
Q4.Can I place bulk orders for my dental clinic or college?
Yes, we provide special clinic package discounts and institutional pricing. Contact our support or order directly via WhatsApp (+92 328 4000300).
Q5.What is your return or replacement policy?
We offer a 7-day inspection return/replacement warranty on manufacturing defects for sealed and unused supplies.
Still Have Questions?
Chat directly with our dental product specialists on WhatsApp.